Legal Information

Terms & Conditions

These Terms and Conditions govern the membership, participation, services, and facilities offered by EESA CHITS PRIVATE LIMITED, including participation in chit fund schemes and the use of our website and online payment facilities.

EESA CHITS PRIVATE LIMITED CIN: U64990TN2026PTC196474

By visiting our website, submitting an enquiry, registering as a member, enrolling in a chit scheme, or making a payment through our authorised online payment facility, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

These Terms and Conditions should be read together with the applicable chit agreement, scheme documents, payment terms, privacy policy, and other documents issued by EESA CHITS PRIVATE LIMITED.

01
General Information

General Terms and Conditions

These Terms and Conditions apply to all Users, Members, Subscribers, and persons accessing or using the services provided by EESA CHITS PRIVATE LIMITED.

  • Participation in any chit scheme shall be subject to the respective chit agreement, applicable scheme rules, and applicable laws and regulations.
  • Members are required to provide accurate, complete, and current information and documents whenever requested by the Company.
  • Members shall comply with all applicable payment obligations, KYC requirements, documentation requirements, and other conditions applicable to their chit scheme.
  • EESA CHITS PRIVATE LIMITED reserves the right to update, amend, modify, or revise these Terms and Conditions from time to time.
  • Any amendment affecting an existing chit agreement shall be subject to the terms of that agreement and applicable law.
  • If any provision is determined to be invalid or unenforceable, the remaining provisions shall continue to remain valid and enforceable to the extent permitted by law.
02
Membership

Chit Membership and Participation

2.1 Membership

Membership in a chit scheme is subject to the eligibility criteria, documentation, KYC verification, and approval requirements applicable to the respective scheme.

The Company may request additional information or documents whenever necessary for verification, compliance, or other legitimate business purposes.

2.2 Subscriber Information

Members must ensure that all information submitted to EESA CHITS PRIVATE LIMITED is accurate and genuine.

  • Name and contact details
  • Address details
  • Identity and KYC documents
  • Bank account details
  • Nominee information
  • Financial or supporting documents
  • Other information required for compliance or processing

Members must promptly inform the Company if any submitted information changes.

2.3 Chit Instalments

Members are responsible for paying their chit instalments within the applicable due dates.

Failure to make payments on time may result in applicable charges, penalties, loss of benefits, or other consequences as specified in the respective chit agreement and applicable law.

2.4 Auction and Dividend

Where applicable, chit auctions shall be conducted in accordance with the respective chit scheme and applicable rules.

The dividend, discount, prize amount, and other amounts may vary depending on the auction and the applicable scheme.

Any payment schedules, examples, calculators, or illustrations displayed on the website are for general informational purposes. The actual amount payable or receivable shall be determined according to the applicable chit agreement and official Company records.

2.5 Prize Amount

A Member becoming eligible to receive a prize amount shall comply with all applicable documentation, security, guarantor, KYC, and other requirements before disbursement.

The Company may require additional documentation or security wherever applicable.

2.6 Continuing Payment Obligations

Receiving a chit prize amount does not automatically release the Member from future instalment obligations.

A prized Member must continue to pay the remaining instalments in accordance with the applicable chit agreement.

03
Data Protection

Privacy Policy

3.1 Our Commitment

EESA CHITS PRIVATE LIMITED respects the privacy of its Members, customers, and website Users.

We take reasonable measures to protect personal information collected through our website, registration process, customer communications, and chit-related services.

Personal information may be disclosed where necessary to provide services, comply with applicable legal or regulatory requirements, prevent fraud, or protect the rights and interests of the Company, its Members, or the public.

3.2 Collection of Information

Depending on the services used by the User, EESA CHITS PRIVATE LIMITED may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Address
  • KYC and identification information
  • Bank or payment-related information
  • Chit membership information
  • Transaction and payment details
  • Information submitted through enquiry or contact forms

3.3 Use of Information

  • Processing chit membership
  • Managing subscriber accounts
  • Processing payments
  • Communicating with Members
  • Providing customer support
  • Maintaining records
  • Meeting legal and regulatory requirements
  • Preventing fraud and unauthorised activity
  • Improving our services and website

3.4 Disclosure of Information

  • To comply with applicable laws and regulations.
  • In response to lawful requests from government authorities or competent courts.
  • To comply with legal or regulatory requirements.
  • To prevent fraud or unauthorised transactions.
  • To protect the rights, property, or safety of EESA CHITS PRIVATE LIMITED, its Members, employees, or the public.
  • With authorised service providers involved in providing payment, technology, communication, or other business services.
04
Digital Transactions

Terms and Conditions for Online Payments

4.1 Online Payment Facility

EESA CHITS PRIVATE LIMITED may provide an online facility through which Members can make authorised payments towards their chit instalments or other applicable dues.

The payment facility may be provided directly or through authorised third-party payment service providers.

4.2 Payment Information

Users are responsible for entering correct payment information when making an online transaction.

The User confirms that they are legally authorised to use the selected payment method, including debit card, credit card, UPI, net banking, or other supported payment methods.

EESA CHITS PRIVATE LIMITED does not request Users to share confidential PINs, passwords, OTPs, or other sensitive authentication credentials with Company personnel.

4.3 Transaction Confirmation

A payment shall be considered successfully completed only after confirmation is received through the applicable payment system and/or reflected in the Company's records.

Payment records maintained by EESA CHITS PRIVATE LIMITED and/or its authorised payment service providers may be used as evidence of the transaction, subject to applicable law.

4.4 Payment Debited but Confirmation Not Received

If an amount has been debited from your bank account but the payment confirmation has not been received, please do not immediately make another payment.

The User should contact EESA CHITS PRIVATE LIMITED with the relevant transaction details so that the payment status can be verified.

4.5 Unauthorised Transactions

Users must immediately notify the Company if they identify an unauthorised or suspicious transaction relating to their account or payment.

05
Payment Protection

Refunds, Cancellations and Chargebacks

5.1 Refund Requests

Any refund request relating to a payment made to EESA CHITS PRIVATE LIMITED must be raised with the Company through the official contact channels.

5.2 Duplicate Payments

If a User accidentally makes a duplicate payment, the User should contact EESA CHITS PRIVATE LIMITED with the relevant transaction details.

5.3 Failed Transactions

Where a payment fails but the amount has been debited from the User's account, the transaction will be verified with the relevant payment provider.

5.4 Successful Transactions

Payments successfully processed towards a chit instalment or other valid Company dues may not be cancelled or reversed merely because the User subsequently changes their mind.

5.5 Chargebacks

Users are requested to contact EESA CHITS PRIVATE LIMITED before initiating a chargeback for a transaction.

06
Payment Service

Payment Gateway Disclaimer

  • The online payment facility is provided for the convenience of Members and Users.
  • Payments may be processed through third-party payment gateways, banks, UPI providers, or other authorised service providers.
  • EESA CHITS PRIVATE LIMITED does not guarantee that the payment facility will always operate without interruption, delay, or technical errors.
  • The Company shall not be responsible for failures caused by circumstances outside its reasonable control.
  • Users should verify the transaction status before attempting another payment if a transaction appears unsuccessful.
07
Protection

Limitation of Liability

EESA CHITS PRIVATE LIMITED takes reasonable steps to provide reliable services; however, the Company does not guarantee that the website or online payment facility will always be available or completely free from technical errors.

The Company shall not be responsible for losses arising directly from:

  • Incorrect information provided by the User.
  • Unauthorised use of the User's account or payment method.
  • Failure of a bank or payment service provider.
  • Internet or network interruptions.
  • Technical problems outside the Company's reasonable control.
  • Fraudulent transactions carried out by third parties.
  • Failure of the User to comply with applicable chit payment obligations.
08
Your Responsibilities

User Responsibilities

Users agree to:

  • Provide accurate information.
  • Keep their contact information updated.
  • Make chit payments within the applicable due dates.
  • Use only authorised payment channels.
  • Keep payment receipts and transaction references.
  • Protect their login credentials and personal information.
  • Not misuse the Company's website or payment facility.
  • Not attempt unauthorised access to Company systems.
  • Not submit fraudulent or misleading information.
  • Comply with the applicable chit agreement and Company policies.
09
Security

Fraud and Misuse

EESA CHITS PRIVATE LIMITED reserves the right to investigate suspected fraudulent, unauthorised, or unlawful activities.

The Company may take appropriate action where permitted by law, including suspension of services, investigation of transactions, reporting to relevant authorities, or initiating appropriate recovery or legal proceedings.

Important Security Notice

Users should be cautious of individuals falsely claiming to represent EESA CHITS PRIVATE LIMITED and promising guaranteed returns, special discounts, unauthorised benefits, or other arrangements outside the official chit scheme.

10
Website

Website Use

The contents of the EESA CHITS PRIVATE LIMITED website are provided for general informational purposes.

The Company makes reasonable efforts to maintain accurate information; however, website content, scheme information, payment information, illustrations, and other materials may be updated or modified from time to time.

Users should rely on the applicable official chit agreement and documents issued by the Company for the specific terms governing their chit membership.

11
Ownership

Intellectual Property

All content appearing on the EESA CHITS PRIVATE LIMITED website, including the Company name, logo, branding, text, graphics, images, designs, icons, layouts, and other materials, is owned by or used with permission by the Company unless otherwise stated.

No User may reproduce, copy, modify, distribute, publish, or commercially use such content without prior written permission from EESA CHITS PRIVATE LIMITED.

12
External Services

Third-Party Services and Links

The website may contain links or references to third-party websites, payment gateways, banks, service providers, or other external platforms.

EESA CHITS PRIVATE LIMITED does not control all third-party services and shall not be responsible for their independent content, availability, privacy practices, policies, or services.

Users should review the applicable terms and policies of third-party providers before using their services.

13
Updates

Modification of Services and Terms

EESA CHITS PRIVATE LIMITED reserves the right to modify, suspend, discontinue, or update any website feature or online facility where reasonably necessary.

The Company may also update these Terms and Conditions from time to time.

The latest version published on the website will apply to website usage from the effective date specified therein, subject to the rights and obligations under any existing chit agreement and applicable law.

14
Legal

Governing Law and Jurisdiction

15
We're Here to Help

Customer Support and Grievance Contact

For questions, payment-related issues, chit membership enquiries, complaints, or other assistance, Users may contact EESA CHITS PRIVATE LIMITED through the official contact details below:

EESA CHITS PRIVATE LIMITED

No. 22, TRB Complex, Shop No. 2, Ground Floor, 1st Avenue, Ashoknagar, Chennai – 600083, Tamil Nadu, India.

CIN U64990TN2026PTC196474 PAN AAJCE9100F
16
Final Agreement

Acceptance of Terms

By accessing the EESA CHITS PRIVATE LIMITED website, registering as a Member, participating in a chit scheme, submitting information, or using the Company's online payment facility, the User acknowledges that they have read, understood, and agreed to these Terms and Conditions.

The specific chit agreement and applicable scheme documents shall govern the rights and obligations relating to a particular chit subscription, subject to applicable law.

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